The new reality for supermarkets post-COVID-19

Industry

Since the beginning of the COVID-19 pandemic, e-commerce penetration in Latin America grew 387%. Experts say they saw a two- to three-year surge in online shopping in just weeks, bringing enormous challenges for supermarkets and other retailers.

"Things like product availability are gaining a lot of relevance right now: if the consumer leaves the store without 4 of the 15 products he wanted to buy, and is forced to go to a second store, this will certainly generate dissatisfaction (...) in addition to wasting time, he is also risking his health." -Alberto Moriana, VP of Sales LATAM for Procter & Gamble.

On this webinar, experts from the retail industry share their most relevant insights to meet new customer demands.

The new reality for supermarkets post-COVID-19

On-demand

Since the beginning of the COVID-19 pandemic, e-commerce penetration in Latin America grew 387%. Experts say they saw a two- to three-year surge in online shopping in just weeks, bringing enormous challenges for supermarkets and other retailers.

"Things like product availability are gaining a lot of relevance right now: if the consumer leaves the store without 4 of the 15 products he wanted to buy, and is forced to go to a second store, this will certainly generate dissatisfaction (...) in addition to wasting time, he is also risking his health." -Alberto Moriana, VP of Sales LATAM for Procter & Gamble.

On this webinar, experts from the retail industry share their most relevant insights to meet new customer demands.

Sign up for the webinar
Thank you for registering, now you can enjoy the best content on-demand.
SEE RECORDING
Something went wrong.
SPEAKERS
Eduardo Castro-Wright
Former Vice Chairman Walmart Global
Alberto Moriana
VP Sales LATAM Procter & Gamble
Johann Ramberg
CEO Tottus (Falabella Group)
The new reality for supermarkets post-COVID-19

Since the beginning of the COVID-19 pandemic, e-commerce penetration in Latin America grew 387%. Experts say they saw a two- to three-year surge in online shopping in just weeks, bringing enormous challenges for supermarkets and other retailers.

"Things like product availability are gaining a lot of relevance right now: if the consumer leaves the store without 4 of the 15 products he wanted to buy, and is forced to go to a second store, this will certainly generate dissatisfaction (...) in addition to wasting time, he is also risking his health." -Alberto Moriana, VP of Sales LATAM for Procter & Gamble.

On this webinar, experts from the retail industry share their most relevant insights to meet new customer demands.

BACK TO THE HUB

How can we help?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.